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You have a full 30 days from receiving your item to exchange or return it.
If you are not completely satisfied with your purchase you may return any unused merchandise within 30 days. Upon receipt of your return, a prompt refund will be issued to your original method of payment. All returned items must be in the condition you received them, with all tags attached and in the original packaging. Your credit will be issued after we have received and processed your returned item(s). This time may vary; if you’re receiving a refund via credit card, please allow one full billing cycle for the refund to appear on your statement.
All refunds will be processed to the original form of payment.
Email us at support@herocompression.com or use the contact form in the About Us section of the menu and we will provide you with the nearest warehouse address for returns and exchanges.
If the reason for the return was due to our error a return label will be provided, otherwise you will be required to ship the items back via USPS with delivery confirmation.
We’ve always got your back and we know you’re buying a rash guard for one of the many extreme sports they’re used for.
We stand behind the products we sell and unlike any of our competitors we offer an exclusive guarantee for every item to be free from defects in materials and craftsmanship for one year from the date of purchase. If your rashguard or dri-fit shirt fails due to a defect we will replace it for you. Sorry, but this doesn’t include damage caused by normal wear and tear, misuse, neglect or unauthorized repair.
